Wikipedia:Administrator College
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Administrator College is the working title for a series of Wikispace pages which will be designed to help new (and not so new) administrators. These pages will include discussion of the appropriate and effective use of the admin tools, methods of resolving conflict, ways to intervene where policies are being violated, means of staying cool and civil when under fire, how and when to "call for backup" and bring a matter to wider attention, and other administrative issues.
This is very much a work in progress; discussion is invited and welcomed.