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Gaming the system in performance-based contracting is a problem.
Performance-based contracting is most widely used in government procurement of services intended to benefit its citizens.[citation needed]
Specific practices
editCreaming
editParking
editSee also
editReferences
editFurther reading
edit- Koning, Pierre; Heinrich, Carolyn J. (2013). "Cream-skimming, parking and other intended and unintended effects of high-powered, performance-based contracts". Journal of Policy Analysis and Management. 32 (3): 461–483. doi:10.1002/pam.21695.
- Taylor, Jeannette (2021-04-06). "Causes of gaming in performance management". In Blackman, Deborah (ed.). Handbook on performance management in the public sector. Cheltenham, UK: Edward Elgar Publishing. pp. 82–95. doi:10.4337/9781789901207.00012. ISBN 978-1-78990-119-1.
- Government Outcomes Lab (n.d.). "Glossary: A glossary of key terms and working definitions around impact bonds and outcomes-based contracting". Oxford, UK: Author. Retrieved 4 January 2024.
- Young, Grace; Anastasiu, Andreea; Stanworth, Neil (2019), Setting and measuring outcomes: A guide to identifying, defining and measuring outcomes for impact bonds and other outcomes-based contracts, Oxford, UK: Government Outcomes Lab, retrieved 4 January 2024
- Gao, Jie; Chan, Hon S.; Yang, Kaifeng (2021-03-04). "Gaming in performance management reforms and its countermeasures: Symposium introduction". Public Performance & Management Review. 44 (2): 243–249. doi:10.1080/15309576.2021.1894187. ISSN 1530-9576.
- Finn, Dan (2010). "Outsourcing employment programmes: Contract design and differential prices". European Journal of Social Security. 12 (4): 289–302. doi:10.1177/138826271001200403. ISSN 1388-2627.
- Finn, Dan (7 October 2011), The design of the Work Programme in international context, London: National Audit Office, retrieved 4 January 2024
- O’Halloran, David; Farnworth, Louise; Thomacos, Nikos (2021). "Australian unemployed workers' experiences of being parked and creamed by employment providers". Australian Journal of Social Issues. 56 (4): 596–611. doi:10.1002/ajs4.131. ISSN 0157-6321.
- Lowe, Toby; Wilson, Rob (2017). "Playing the game of outcomes‐based performance management. Is gamesmanship inevitable? Evidence from theory and practice". Social Policy & Administration. 51 (7): 981–1001. doi:10.1111/spol.12205. ISSN 0144-5596.
- Considine, Mark; Nguyen, Phuc; O’Sullivan, Siobhan (2018-08-03). "New public management and the rule of economic incentives: Australian welfare-to-work from job market signalling perspective". Public Management Review. 20 (8): 1186–1204. doi:10.1080/14719037.2017.1346140. ISSN 1471-9037.
- Yates, Joe (2012). "What prospects youth justice? Children in trouble in the age of austerity". Social Policy & Administration. 46 (4): 432–447. doi:10.1111/j.1467-9515.2012.00842.x. ISSN 0144-5596.
- Triantafillou, Peter (2011). "Metagovernance by numbers: Technological lock-in of Australian and Danish employment policies?". In Torfing, Jacob; Triantafillou, Peter (eds.). Interactive policy making, metagovernance and democracy. ECPR Studies in European Political Science. Colchester, UK: ECPR Press. p. 149-168. ISBN 978-1-907301-13-1.
- Finn, Dan (2009), Differential pricing in contracted out employment programmes: Review of international evidence (PDF), London: Department for Work and Pensions, ISBN 978-1-84712-493-7, retrieved 4 January 2024
- Scarano, Gianluca (2023-01-19). "Outcome-based contracting and gaming practices in marketised public employment services: Dilemmas from the Italian case". Journal of Social Policy: 1–19. doi:10.1017/S0047279422001003. ISSN 0047-2794.
- Carter, Eleanor; Whitworth, Adam (2015). "Creaming and parking in quasi-marketised welfare-to-work schemes: Designed out of or designed in to the UK work programme?". Journal of Social Policy. 44 (2): 277–296. doi:10.1017/S0047279414000841. ISSN 0047-2794. PMC 4413869. PMID 26074631.
- Delicate, Sarah; Hoyt, Angela (2022). Smoke and mirrors: The illusion of the employment services sector. Altona, Manitoba, Canada: FriesenPress. ISBN 978-1-0391-1831-7.
Category:Contract law Category:Systems engineering Category:Organizational performance management Category:Indicators Category:Organizational behavior Category:Strategy (game theory) Category:Metrics Category:Engineering failures Category:Procurement