Talk:FedEx/Archive 1

First all-jet cargo airline?

"the first cargo airline to use jet airplanes for its services" -- this can't possibly be true. Tannin

I agree. As the company was incorporated in June 1971, it obviously can't be true. Some other cargo airline must have used jets before 1971. -- RTC 05:19 Mar 28, 2003 (UTC)

The following was added to the talk page by user 199.82.243.74, but a bunch of the text was blanked in the process. I've reverted and am readding the text now. kmccoy (talk) 19:21, 24 Jan 2005 (UTC)

Flying Tigers (later aquired by FedEx) had been using them for years.

I think the reasoning is that since FedEx acuired Flying Tigers, they can therefore claim to be the first. I've seen UPS make similar claims, such as being the first to provide same-day service, when it was SonicAir (their 1995 acquisition) that was the first. UPSer 20:30, 23 December 2005 (UTC)

Boeing and Douglas were selling dedicated freighter versions as early as 1961 or '62. Now I guess that many of these went to passenger airlines that also carried freight, but every single one? I doubt it. The Soviets built dedicated freighter types quite early on too, though I'd have to check to see if it was in the '60s or the '70s. Maybe FedEx were the first freight-only airline to fly jets, but I'd want to see a good source for that one.

Although incorporated in 1971 the company didn't begin to fly until 1973. It is impossible that they were the first cargo airline to use jet aircraft

Here's a web page from the Flying Tigers site showing the Canadair CL-44 jet they began flying in 1961 [1](Posted by a FedEx employee)

Trying again the CL-44 is a turboprop. Here's a page from the same site showing the Flying Tigers' 707 and DC-8 which are definitely jets [2](Same FedEx employee)

When I went through orientation with FedEx, I'm pretty sure they mentioned it was the first air freight company that exclusively used jets, i.e. no prop or turbo prop planes. I looked on their website and what little of the new-hire stuff I still have, but can't find this claim anywhere. -JT 08/09/05

Technically, a turboprop is a jet. —Joseph/N328KF (Talk) 04:21, 2 January 2007 (UTC)

a turboprop is not a jet. Although a turboprop uses a jet engine (turbine) to power it's propeller, it is not used for thrust, as a pure jet engine does. I'm not sure about the first jet-only question, but I do know there are the largest airfreight company in the world (by most airplanes).

—The preceding unsigned comment was added by 66.233.151.167 (talk) 21:48, 23 April 2007 (UTC).

Stock

It's stock symbol is FDX. User:Patricknoddy User talk:Patricknoddy 16:27 August 31, 2004 (EDT)

Inconsistencies

Were there two separate companies named Viking Freight? Did FedEx sell Viking Freight and then buy it back?

• In January 1998 Federal Express acquired Caliber System, Inc, which owned RPS, Roberts Express, Viking Freight and Caliber Logistics. When these companies combined, the new organization became known as FDX Corp.

• In 2001, FedEx acquired American Freightways and Viking Freight, two leading less-than-truckload carriers in the U.S., and combined them to create FedEx Freight. —The preceding unsigned comment was added by 67.141.121.241 (talk) 17:32, 8 March 2007 (UTC).

In the trivia it says Fedex lost the USPS contract to UPS in 2006, but in the history it says the contract was extended to 2012. Which is it?

Not even trivia

"The company's well-known logo has a right-pointing arrow located in the negative space between the E and x. While the arrow becomes quite obvious when pointed out, most people don't notice it otherwise. The arrow has been occasionally pointed to as a mild form of subliminal advertising, the arrow symbolizing forward movement and thinking."

• So, um, what does the spoon at the base of the "e" signify???

It's not a spoon, it's a small personal table knife, and is the only knife allowed on US based planes anymore. =^_^= --Dennis The TIger 18:32, 14 July 2006 (UTC)

"The company almost went bankrupt in its first year, but to make it through the Christmas, Fred Smith convinced his employees to work at 70% of their wage. He then took all of his money to Vegas and made enough at the tables to weather a few more months until business picked up."

• Is there any proof of this? It seems way over the top. --Dpitkin 23:39, 3 October 2005 (UTC)

I tried asking Ken May about this while I was a Fedinko's employee. I never did get a response. --Dennis The TIger 18:30, 14 July 2006 (UTC)

so, was this done on purpose?

• Can the accusation of a drug user be listed in the "trivia" section be left to remain? Seems a bit out of order.

...huh? Please explain. --Dennis The TIger 16:53, 18 July 2006 (UTC)

Infobox

Could some clever person narrow the infobox a little, it overwhelms the page at the moment. Thanks - Adrian Pingstone 16:40, 5 Apr 2005 (UTC)

FedEx Corp doesn't operate in Air Courier industry, FedEx Express does.

--Feelgood 22:13, 1 December 2006 (UTC)

Remove the infobox!

Please remove the infobox. It looks awful. Really. --Mb1000 02:11, 13 Apr 2005 (UTC)

The infobox looks fine on my screen (1024x768 LCD, 16.7 million colors) in Internet Explorer 6. I've seen pages with the Company infobox on several other versions of IE, at 800x600 resolution in a variety of screen sizes, and it looks fine. What is your screen resolution, color depth, and Web browser?

Also, what operating system are you using? And with what language customization? The reason I'm asking is that some non-Latin-alphabet versions of Windows render English text in a very strange way.

--Coolcaesar 02:16, 13 Apr 2005 (UTC)

I partly agree with Mb1000 but not that it should be removed, that would be wrong. It just needs narrowing. Here are the widths of each part of the FedEx article on my 19 inch monitor (at 1024 by 768, on IE6 and XP, 16.7 million colours). The left hand menu is 2 inches wide, then the text channel at 6 inches wide, then the infobox at 5.5 inches wide and then a bit of blank at 0.5 inches wide. making 14 inches screen width. So you see that the infobox is nearly as big as the text width which looks horrible. Could its width be reduced. The contents of the box (font, colours etc) are fine - Adrian Pingstone 14:20, 13 Apr 2005 (UTC)

Narrowing it might help a bit, but what's the point of it in the first place? All the information in the infobox is contained elsewhere in the article. --Mb1000 21:12, 13 Apr 2005 (UTC)

I'm not sure why it looks different on your computer (Adrian). On my screen it's 2 inches for the left-hand nav menus, 5 inches for the main text, and 3 inches for the infobox, which looks okay. I assume from your use of "colours" that you are probably in the UK, so it could be one of those weird IE bugs where the IE version deployed to your area of the world ended up rendering HTML tables differently than the version deployed to North America.

Also, my understanding is that the point of the infoboxes in general is to provide information at a glance, so that people totally unfamiliar with the subject of a given article can get a vague idea of what the article is about before choosing to plunge into the full text. Yeah, most adult Internet users are familiar with FedEx, but remember that the Web (and by extension Wikipedia) is used by children and teenagers who may not have worked in the business world yet and thus would not be familiar with the distinctions between the various shipping companies.

--Coolcaesar 11:37, 14 Apr 2005 (UTC)

Actually, I'm from Canada, but I don't think that makes a difference. Could someone please try and at least make it a bit narrower? Thanks.

--Mb1000 18:19, 15 Apr 2005 (UTC)

Coolcaesar, thanks for your comments. Yes, I am in England (in Bristol). If your infobox is 3 inches across, compared with the text channel 5 inches across, then it would look OK. So you can see why I find the infobox overwhelming - Adrian Pingstone 20:49, 15 Apr 2005 (UTC)

I'm still not sure why it is displaying strangely on your computer. You might want to raise your concerns on the Talk page for the Infobox Company template. I didn't code the template, so I don't know all its idiosyncrasies, but I'm sure whomever coded it does. Are other Infobox Company templates looking weird on your computer or is it just the FedEx page?

Also, I'm using IE 6, version 6.0.2900.2180.xpsp_sp2_gdr.050301-1519. Is that what you're using? The one other thing I would think is a problem is if you're using a non-standard Wikipedia stylesheet (that is, anything but the default Monobook sheet) or if your default browser text size is something other than medium. --Coolcaesar 09:30, 17 Apr 2005 (UTC)

Word categorizations

I am inclined to disagree that "FedEx" is a portmanteau word. If that were the case, it would be something like "Federexpress" or "Fexpress" or "Fedpress"... you get the idea. I would say it's actually a syllabic abbreviation.
--Lazylisa 20:10, 27 July 2005 (UTC)

List of International Sites unnecessary

I removed this list; a quick check verified that FedEx provided their own index of international sites.

Moreover, half the links in it were broken (had they worked at one time, or did the person adding them just guess without checking?)

Having this single link means that

• There is no unnecessary bloat in the article
• FedEx keep their 30 or so links up-to-date when they alter their website. We only have to keep an eye on one.

The http://www.fedex.com 'home page' link was removed, because it simply redirects to the US home page http://www.fedex.com/us.

Fourohfour 10:48, 30 November 2005 (UTC)

Can someone verify this either way?

http://en.wikipedia.org/w/index.php?title=FedEx_Corporation&diff=33855684&oldid=33818044
Edit desc "not all drivers or couriers are contractors"
Can someone verify this information either way as true or false? DyslexicEditor 23:03, 4 January 2006 (UTC)

The job of courier is listed in many places on FedEx's web site, including this job position as a courier for FedEx Express. FedEx Freight East lists many positions for drivers. The independent contractors are hired for driving positions for FedEx Ground and for FedEx Custom Critical -- in fact, it seems that all drivers for these divisions are independent contractors. So, FedEx Express = FedEx employees, FedEx Ground and Custom Critical = independent contractors. kmccoy (talk) 23:47, 4 January 2006 (UTC)

Thank you. It took a few minutes trying to put it up. Wikimedia errors constantly. I wonder if wikipedia shut its servers down to help its funding drive. DyslexicEditor 00:10, 5 January 2006 (UTC)

Flight incidents/crashes?

As I understand it, there have been a couple of plane crashes within FedEx Express, but neither were attributable to pilot error. Does anyone have any information on these?

--Dennis The TIger 03:20, 10 February 2006 (UTC)

On December 20, 2003, A FedEx cargo plane caught fire on landing at Memphis International Airport. All seven people aboard escaped without serious injury.

FedEx spokesman Ed Coleman says there were two crew members and five passengers on the MD-10. Coleman also says there was no evidence of an emergency prior to landing.

F-A-A spokeswoman Kathleen Bergen in Atlanta says the plane veered off a runway after landing. Sources from the National Transportation Safety Board in Washington say the right main landing gear collapsed. The right wing is resting on the ground, and there are holes burned through the right side of the plane's fuselage.

The NTSB concluded - "1) the first officer's failure to properly apply crosswind landing techniques to align the airplane with the runway centerline and to properly arrest the airplane's descent rate (flare) before the airplane touched down; and 2) the captain's failure to adequately monitor the first officer's performance and command or initiate corrective action during the final approach and landing."

Hope this helps

--Feelgood 01:02, 23 March 2006 (UTC)

George Bush Picture

Why is this particular picture even included? There's nothing significant about Bush's picture being taken in front of FedEx vans. Does it relate to FedEx? Does it provide some information about FedEx? It should be removed. --Feelgood 22:11, 1 December 2006 (UTC)

Agreed, so I have removed it - Adrian Pingstone 23:21, 1 December 2006 (UTC)

Logos

I have added a series of updated logos:

• 
  Corporate
• 
  Custom Critical
• 
  Express
• 
  Freight
• 
  Ground
• 
  Home Delivery
• 
  Kinko's
• 
  http://en.wikipedia.org/wiki/Wikipedia:Talk_page
• File:Talk pageServices
• 
  Trade Networks

Obtained from FedEx's logo site, and converted to SVG. —Joseph/N328KF (Talk) 03:52, 2 January 2007 (UTC)

Maybe this should go on a Fedex Logo page, but here is a link to a great interview with the logo's designer Lindon Leader: http://www.thesneeze.com/mt-archives/000273.php Sjb0926 (talk) 16:26, 29 June 2008 (UTC)

Origin As Thesis?

I'd heard a story that this company began as a rejected thesis project. Since then someone referred to a FedEx commercial repeating the story, and I found this site, [3], which says it was a C+ undergrad thesis. It's interesting if true, but can anyone verify this? -Kris Schnee 07:31, 19 May 2007 (UTC)

• The company didn't start as a rejected thesis project. Frederick Smith created the concept of Hub and Spoke model which was the basis of his rejected thesis project (See hub-spoke distribution paradigm). After Frederick left the marines, he created a cargo airline (Federal Express) in Little Rock and moved to Memphis shortly afterward which he took the hub-spoke distribution paradigm concept in his thesis and created the Federal Express as we know today. -- Feelgood 68.146.102.152 02:20, 22 June 2007 (UTC)

• If that's verifiable and citable, then it should be included in the history section. It's definitely an interesting fact. —Preceding unsigned comment added by 67.77.46.194 (talk) 01:48, 8 February 2008 (UTC)

• http://www.referenceforbusiness.com/businesses/A-F/FedEx-Corporation.html

Also, http://www.fedex.com/us/about/news/ontherecord/speaker/fredsmith.pdf could be ref'd, to add this piece of info to FedEx too, not only Frederick W. Smith. -- Jokes Free4Me (talk) 18:33, 7 October 2009 (UTC)

White Glove details

"For example, a bacteria culture or a pizza can be delivered at the intended temperature of the shipper."

This is the second time that bacteria and pizza have been put in the article in a day. First time, in the wrong spot, and this time, while it's in the right category, why???? No other Fedex unit includes an example of what could theoretically be shipped. It sounds very awkward and given that a description of WG units is already included (albeit in a more descriptive yet still general way), absolutely unnecessary. I don't want to immediately remove this a second time in case that I'm just not getting something but at the very least, it really needs to be drastically re-worded. Ultraviolet 14:05, 12 September 2007 (UTC)

I think what you're not getting is that this is an encyclopedia for readers! I can't see why the reader should not be given a concrete example of what WG will ship. I found the example helpful and I'm lost as to why you are so bothered about it. I would let it stay - Adrian Pingstone 16:29, 12 September 2007 (UTC)

"The Arrow Conspiracy"

Everything about this section doesn't seem encyclopedic. It is poorly written, and makes broad assumptions (like most people didn't know about the fedex logo until recently when a blogger posted it). Most of the people I know knew about this for years before blogging became possible. —Preceding unsigned comment added by Titan124 (talk • contribs) 21:34, 12 October 2007 (UTC)

Research and development section

I've just added a section on the anti-terrorist R&D program that FE has been involved in, and the fact that they became the first U.S. commercial airline to field an anti-missile system on its aircraft. I'm not sure if where I put the section is the best, so I leave it to the regulars around here to decide that. AKRadecki^Speaketh 20:19, 31 October 2007 (UTC)

ZapMail

Can anyone elucidate this ill-fated venture by FedEx that started in the mid-1980s? It basically was a service that sent faxes and charged a ridiculous amount of money to do so. Any help? Iamvered (talk) 19:45, 20 November 2007 (UTC)

Hi There. Good timing for this question. I have just uploaded a short article on Zapmail. Please have a look for review. Thanks Nelson50 (talk) 19:55, 29 November 2007 (UTC)

Funding

Does anyone know where the funding to start the company came from? 98.203.46.85 (talk) 02:52, 29 November 2007 (UTC)

• Smith already owned two airplanes http://www.referenceforbusiness.com/businesses/A-F/FedEx-Corporation.html —Preceding unsigned comment added by 67.77.46.194 (talk) 18:31, 25 March 2008 (UTC)

Fedex Home Delivery Schedule

I updated the information the main page to reflect the fact that while FedEx Home Delivery does deliver on Saturdays, in my area at least, they do not deliver on Mondays. This may be how they justify the non-standard Saturday deliveries. The customer service representatives made it sound like this is specific to the FedEx Home Delivery service, I was not able to verify if it is nationwide or only affects certain regions.

Klinky (talk) 17:23, 11 February 2008 (UTC)

I edited the Home Delivery information to reflect the standard operating hours shown on fedex.com and removed the previous information that eluded that Saturday delivery is a restriction rather than the standard.Gabriellenic (talk) 03:20, 14 May 2008 (UTC)

Environmental record section

After seeing a few anons try to remove the section, I thought I'd read it and check the references. The references given are 1) a clearly anti-FedEx site (boycottfedex.com), 2) a blog (not a reliable source), 3) an environmental group's press release (not NPOV with respect to an environmental record). Thus, I am going to remove this section unless reliable sources are found to substantiate the claim (plus it's really quite poorly written and not NPOV in any event). nneonneo ^talk 20:21, 9 May 2008 (UTC)

Agreed. There might well be some truth in the claims that were made in the section that has been deleted, but as it stood, it was not encyclopedic in style or content. Buffalo Bill talk to me 06:21, 10 May 2008 (UTC)

Move Environmental initiatives and In the European Union

I think Environmental initiatives and In the European Union sections should be moved to [[FedEx Express] because both of those sections are only about FedEx Express and not about FedEx Corp. Spikydan1 19:50, 14 September 2008 (UTC)

Online

Can't we put the online section in the main area? Or remove it totally? It's only about their domain. Is it significant how many hits they get? Mikesd (talk) 20:04, 27 September 2008 (UTC)

In fact, I've totally removed the section because it was one sentence explaining how many hits the domain gets. Irrelevant. Mikesd (talk) 20:07, 27 September 2008 (UTC)

Height of letters in logo

Does anyone know why the "Ex" and the stem of the "d" don't extend as far down as the "Fe" and the bowl of the "d"? I've always wondered about it. 70.241.16.235 (talk) 19:33, 14 December 2009 (UTC)

My guess is that to get the arrow to appear right (Yes, there is an arrow between the "E" and the "x") they had to manipulate the font and that's the way it turned out. Spikydan1 (talk) 20:22, 14 December 2009 (UTC)

FedEx Commercials

Anyone up for adding a section on FedEx's advertising? I think it would be very worthwhile as the company is well-known for producing award-winning humorous commercials. It's John Moschitta commercial was one of the most famous commercials of the 1980s. co94 20:03, 28 October 2006 (UTC)

List of Super Bowl commercials has FedEx's Super Bowl ads listed. — Senator2029 (talk) 07:21, 29 July 2011 (UTC)

Merged

I've merged the "FedEx Express" article into this one, for the reason that per WP:COMMONNAME, the name "FedEx" should be applied to the delivery service, not the later holding company (such as with, say US Airways and US Airways Group). The company's history was inelegantly hived off to the airline article, leaving the main article to suggest the company dated back only to 1997. There's nothing inherently wrong with having an article about the airline, but as a fork it shouldn't take the main company info with it. ProhibitOnions ^(T) 09:20, 2 June 2010 (UTC)

I don't see your point...The airline's official name is "FedEx Express" and not just "FedEx". According to your reasoning, "American Airlines" should be moved to "American" and United Airlines" should be moved to "United" because people refer to them that way.

Here is what I think should happen: FedEx should redirect to FedEx Express and this article should be moved to FedEx Corporation. Federal Express became FedEx Express and FDX Corp was later created when the company added other units. All the main history should stay with FedEx Express because that is history that belongs to that subsidiary. Spikydan1 (talk) 19:59, 2 June 2010 (UTC)

Just to add to my comment...The FedEx Express page should NOT be moved to FedEx because the airlines name is FedEx Express and the term FedEx is used for all of the company's services Spikydan1 (talk) 20:03, 2 June 2010 (UTC)

I agree with the first comment. Federal Express changed its name because of all of the other companies it obtained. I feel the core history of the company in this case should follow the founder. Fred Smith founded Federal Express and is listed as the CEO of FedEX Corp. The name Federal Express was, as stated in the article not changed untill the founding of FedEx Corp. The history here shows Fereral Express mergeing and buying compaines and changeing it's name to reflect its other services. FedEX Express is now just an subsidiary the core history of the company should be with the actual company FedEx Corp. Ozmarlu (talk) 20:26, 15 January 2011 (UTC)

Why was my contribution deleted?

I added the Brown Bailout campaign to the list of FedEx's ad campaigns, and it was deleted. The summary given said for 'Vandalism'. But the Brown Bailout campaign is, in fact, an ad campaign. So I don't see how this is vandalism. I'll undo the removal, and if anybody objects, please don't hesitate to let me know and we can discuss it.--Alang814 (talk) 06:46, 24 June 2010 (UTC)

Happy to talk about it too... but I don't see how it's vandalism either! P@ddington (talk) 15:37, 24 June 2010 (UTC)

No mention of UPS?

Shouldn't there at least be a mention of UPS or more than a passing reference to the USPS, FedEx's biggest competitors in the United States? Luigi2 | Talk 18:13, 8 December 2010 (UTC)

Incomplete

This article needs to have the history of Federal Express prior to 1998. The company existed long before that year, as the article remotely acknowledges here and there. I have no knowledge of Federal Express history, other than some old boxes from when I was a child. Apple8800 (talk) 17:29, 11 September 2011 (UTC)

This article is about FedEx Corporation (Known as FDX Corporation until 2000). Notice the note at the top of the page in the history section: "For the history of Federal Express, see FedEx Express." Spikydan1 (talk) 21:33, 11 September 2011 (UTC)

"Spoon" in logo?

I removed the following text, which has been the subject of several reverts recently:

The FedEx wordmark is also notable for containing a hidden spoon in the negative space within the lowercase "E", an interesting pun on the shortening of the word "federal" to "fed."

Okay, it's true you can see a spoon in the logo. But so what? The reason to mention the arrow in the "Ex" part of the logo is because the designers did it intentionally, as this interview indicates: http://www.thesneeze.com/mt-archives/000273.php By contrast, all of the citations you added for the "spoon" are just other random people on the internet who posted to their blogs, saying, Hey, that looks like a spoon! See WP:RS. Terence7 (talk) 22:45, 22 February 2012 (UTC)

Not one creditable source (i.e. not just someone's blog) or information from FedEx and the designer mention this so called "spoon"...It's purely just a side effect of using a lower case "e". An example would be that every logo that uses a lower case "e" has a "spoon" in it. Here are just a couple I thought of because the logos are in lowercase American Airlines, Bank of America, Verizon Communications. Spikydan1 (talk) 02:04, 23 February 2012 (UTC)

FedEx controversies about employes

Why this article doesn't mention the fact that several FedEx employes were caught on video throwing and/or kicking packages that should be delivered careful to its customers? 85.242.166.109 (talk) —Preceding undated comment added 18:08, 28 July 2013 (UTC)

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What is a KIY?

"The name "FedEx" is a syllabic abbreviation of the KIY of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000."

What does "KIY" signify here?

Jerry Kindall (talk) 21:10, 29 December 2017 (UTC)

NPOV tags - NRA and Shark

Both of these sections are problematic. Both have issues with WP:NOTNEWS and WP:RECENT. A search of information on the Shark Fin controversy seems to have ended about 6 months after it started. Given the scope of the company, it's history etc it is WP:UNDUE to devote two of seven article sections to these two stories. Springee (talk) 14:39, 1 March 2018 (UTC) Since neither of these stories appear to be lasting (virtually no coverage after the initial burst of news) I've removed them per WP:RECENT. Springee (talk) 13:55, 18 September 2018 (UTC)

Logo is low quality

Self-explanatory. 24.154.240.193 (talk) 00:21, 6 April 2019 (UTC)

Las Vegas

From Frederick W. Smith: In the early days of FedEx, Smith had to go to great lengths to keep the company afloat. In one instance, after a crucial business loan was denied, he took the company's last $5,000 to Las Vegas and won $27,000 gambling on blackjack to cover the company's $24,000 fuel bill. It kept FedEx alive for one more week.[11]

Benjamin (talk) 03:00, 8 February 2021 (UTC)

Reliability of services

I'm not sure if there's sufficient sourcing to add coverage about how FedEx's reputation in terms of frequency of late deliveries or damaged items. Dropping two sources here in case anyone wants to tackle it and would find them useful. They speak more to individual incidents than broader trends, though.[4][5] {{u|Sdkb}} ^talk 11:31, 9 January 2021 (UTC)

• The Better Business Bureau has them rated at 1.08 our of 5.[6] — Ched (talk) 20:44, 10 March 2021 (UTC)

FedEx Custom Critical on the table under the tab 'Corporate identity' is misaligned

The text that says FedEx Custom Critical on the table under the tab 'Corporate identity' is misaligned compared to the other pieces of text in the table. This makes the table look unprofessional in my opinion. Xboxsponge15 (talk) 18:38, 27 May 2022 (UTC)