Talk:Enterprise Campaign Management

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• Customer relationship management
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Marketing & Advertising

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Telecommunications

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Complaint edit

Latest comment: 12 years ago1 comment1 person in discussion

This entry is grossly outdated and misleading. Enterprise Campaign Management is not channel specific. It is used for all sorts of marketing campaigns, from email to social media to direct mail...pretty much anything involving segmentable data. It is agnostic as to the method of customer communication.

It's mainly focus on Dialer management, may be could move or change the name of the entry — Preceding unsigned comment added by 27.115.125.226 (talk) 02:27, 4 November 2011 (UTC)Reply