iSmash is a high-street technology repair service, specialising in fixing smartphones, tablets and computers.[1]

iSmash
IndustryElectronics & technology repair
FounderJulian Shovlin
Headquarters,
United Kingdom
Area served
United Kingdom
Number of employees
200 (2018)
Websiteismash.com

History edit

iSmash was founded by Irish entrepreneur, Julian Shovlin, in 2013 to provide a same-day service for common smartphone repairs.[2] The idea originated from Shovlin's own negative experience having his phone repaired, and wanting a solution for fixing damaged technology.[2] Whilst a Business and Economics student at Trinity College Dublin, Shovlin set up his first repair shop at age 19 and invested £15,000 of savings in the business.[3][4] This was later followed by a further £900,000 investment of seed money by angel investors.[5]

Stores edit

The first iSmash-branded store opened on the King’s Road, London in 2013.[3] Since then, iSmash has opened 29 high street, shopping centre and train station locations across the UK, including London, Manchester, Bristol, Leeds, Brighton and Sheffield.[6][7] When the Trinity Leeds store was opened, it caused some confusion with an existing iPhone and iPad repair shop called iPatch[8] (founded in 2008), who deal exclusively with Apple product repairs.

A nationwide 50-store expansion began in 2018 and as of May 2021, 31 stores are open in total. Currently the company has a 3/5 ratings review on careers website Glassdoor and 52% of responding employees would recommend working at iSmash to their friends and 81% approve of the CEO.[9]

References edit

  1. ^ "Meet the entrepreneur who built a £13m phone business in four years". Retrieved 2017-10-18.
  2. ^ a b "Entrepreneurs: The iSmash founder rescuing Londoners in a fix". Evening Standard. Retrieved 2017-10-18.
  3. ^ a b Frean, Alexandra (2017-06-19). "Smashing the market for smartphone repairs". The Times. ISSN 0140-0460. Retrieved 2017-10-18.
  4. ^ Armstrong, Ashley (2014-12-20). "The young entrepreneur ready to make millions from broken phones". ISSN 0307-1235. Retrieved 2017-10-18.
  5. ^ "Shovlin advising his son's fast-growing iSmash firm - Independent.ie". Independent.ie. Retrieved 2017-10-18.
  6. ^ "Student's smashed smartphone led to iSmash success". UKFast. September 2017. Retrieved 2017-10-18.
  7. ^ "iSmash Review – The Best Way To Fix Your Banged-Up Phone". Know Your Mobile. Retrieved 2017-10-18.
  8. ^ "Open Graph Title". iPatch - Apple Device Repairs in Leeds. Retrieved 2021-04-30.
  9. ^ "iSmash Reviews". Glassdoor. Retrieved 2021-04-30.

External links edit