Parseq
IndustryBusiness services
HeadquartersHellaby, Rotherham, ,
UK
Area served
Worldwide
Key people
Rami Cassis
Craig Naylor-Smith
Number of employees
500+
WebsiteParseq

Parseq is a British business process outsourcing (BPO) company headquartered in Hellaby, South Yorkshire. The company provides services such as document processing, finance and accounts outsourcing, IT services, and secure print solutions.[1]

Parseq serves FTSE 100 financial firms, energy providers, and local governments.[2][1]

History

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Parseq, originally named Documetric in 2007, was founded in 2010.[3]

Documetric was formed in 2007 through the acquisition of Atos Origin's data capture division.[4]

In 2010, Documetric merged with AIM-listed IE PLC, forming Parseq PLC under the ownership of Rami Cassis.[5][6][7][4] Parseq PLC included both Parseq and ieDigital, becoming part of Parabellum Investments portfolio.[8][9]

In 2013, Parseq expanded its BPO presence in the UK by acquiring The Panther Group.[10]

In 2016, the company sold Pell & Bales, a fundraising agency, which later faced liquidation following public backlash over its cold calling practices.[11]

In 2022, Parseq had a turnover of £9.8 million.[12]

In 2019, Parseq extended with branches in Chennai, India, and acquired companies in Sofia and Plovdiv, Bulgaria.[13] In 2022, it merged with Column Software, forming Parseq Asia Pvt Ltd, focusing on trading in India.[14][15][1]

In 2023, Parseq shut down its Chennai office and acquired the TALL Group of Companies Ltd, including all its trading entities.[14][15][16] As of January 2024, Parseq handles approximately £36 billion in payments, digitizes 70 million documents, prints 117 million secure documents, and has completed over 220 IT implementation projects globally.[17]

Parseq invested in mental health training, with 27 champions trained by 2023, constituting 16% of its workforce.[18]

Awards and accolades

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Parseq has received several awards for its contributions to the outsourcing industry.

  • Exporter of the Year, Halton Business Awards, 2023.[19][20]
  • Innovation Outsourcing, National Outsourcing Association, 2014.[21]
  • Best Finance & Accounts Outsourcing Team, Outsourcing Professional Awards, 2014.[22]
  • Employer of the Year, GSA Professional Awards, 2022.[23]
  • Editor’s Choice Award – Document Manager Awards, 2022.[24]
  • Best Overall Company Response to COVID-19 – Global Sourcing Association (GSA) Professional Awards, 2020.[25]

References

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  1. ^ a b c Stuart-Turner, Richard (2024-01-25). "Parseq kicks off 2024 with double appointment". Printweek. Retrieved 2024-04-12.
  2. ^ "Parseq secures four new contracts and invests in technology".
  3. ^ "Parseq contact center division".
  4. ^ a b "Parabellum-backed Parseq sells contact centre division following successful turnaround".
  5. ^ "Nova set to take Parseq private". Real Deals. Retrieved 2024-04-12.
  6. ^ Cardy, Todd (2011-10-25). "AIM-listed Parseq leaves to go private". Growth Business. Retrieved 2024-04-12.
  7. ^ "News: Parseq sells contact centre division". Retrieved 2024-04-12.
  8. ^ "Cb insights".
  9. ^ Bignell, Francis (2021-05-06). "ieDigital: Have UK Financial Institutions' Investments Into the Digital World Provided Returns?". The Fintech Times. Retrieved 2024-04-12.
  10. ^ "Parseq acquires The Panther Group to create one of UK's biggest | TheBusinessDesk.com". Yorkshire. 2013-02-12. Retrieved 2024-04-12.
  11. ^ Sawer, Patrick (2016-08-28). "Charity fundraisers face collapse after backlash against cold calls". The Telegraph. ISSN 0307-1235. Retrieved 2024-04-12.
  12. ^ "lowton way 19863" (PDF).
  13. ^ "Parseq makes senior appointment to support growth".
  14. ^ a b "PARSEQ targets new UK and global growth with COLUMN merger - Sheffield Chamber". www.scci.org.uk. Retrieved 2024-04-12.
  15. ^ a b "Column Software Solutions Pvt. Ltd. Financial Overview, Employee Count, and Competitors". Apollo.io. Retrieved 2024-04-12.
  16. ^ Stuart-Turner, Richard (2023-01-04). "Tall Group acquired by Parseq". Printweek. Retrieved 2024-04-12.
  17. ^ "News: Parseq kicks off 2024 with double appointment". Retrieved 2024-04-12.
  18. ^ "What Parseq has learned about mental health training in our workforce: Craig Naylor-Smith".
  19. ^ Halton Business Awards - Exporter of the Year - Parseq. Retrieved 2024-04-12 – via www.youtube.com.
  20. ^ "The 2023 Category Finalists & Winners | Awards | Halton Chamber of Commerce & Enterprise". www.haltonchamber.co.uk. Retrieved 2024-04-12.
  21. ^ "Parseq scoops NOA Award for innovation". Bdaily Business News. 2014-11-21. Retrieved 2024-04-12.
  22. ^ "PARSEQ WINS BEST FINANCE AND ACCOUNTS OUTSOURCING TEAM 2014 - Global Banking | Finance". Globalbankingandfinance. 2014-09-09. Retrieved 2024-04-12.
  23. ^ "UK awards 2022 Shortlist". www.gsa-uk.com. Retrieved 2024-04-12.
  24. ^ "Document Manager Awards". dmawards.com. Retrieved 2024-04-12.
  25. ^ "GSA Professional Awards Shortlist Press Release" (PDF).
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