Draft:Domestic & General

  • Comment: The article says "[in 1982] the company began its journey"; the company went on a journey? The article is not currently written in an encyclopedic tone, and looks moreso like a press release documenting its history and previous partners. This subject could possibly be notable, but the article needs to slim down the puffery that is present, and stick to what the reliable, independent sources say. Please let me know when this is complete, and I'll do a re-review of the article. Utopes (talk / cont) 17:09, 9 September 2023 (UTC)

Domestic & General (D&G) is a multinational insurance and appliance care provider, headquartered in Wimbledon, London. Founded in 1912, it has around 16 million customers and protects 23 million home appliances,[1] ranging from cookers and washing machines to boilers and televisions. D&G’s core markets span the United Kingdom, Europe, and Australia, and the business has a growing presence in the United States.[2]

D&G is a specialist warranty provider,[3] working with over 160 UK and international brands, including many global manufacturers, retailers and financial services clients.[citation needed]

History

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Domestic & General’s story began with its founder, Samuel William Copley, who was born in Huddersfield, England in 1859.[4] The company began its journey in 1912, insuring livestock during transit in Western Australia.[5] Copley, a successful land owner involved in property development, cattle-raising and public transport,[6] was unable to find insurance for his cattle during transit on his return to Great Britain, so formed the Western Australian Insurance Company (WAICO) in July of that year.[7]

WAICO expanded and started operating in London from 1914, which ultimately became the administrative head office of the business.[8] It later diversified into many products, including televisions from 1950.[9] In November 2007, D&G again became privately owned[clarification needed] when it was bought by Advent International.[10]

In December 2013, the business was bought by CVC, a private equity and investment advisory firm.[11] Abu Dhabi Investment Authority (ADIA) invested in the firm in 2019.[12] From July 2016, Ian Mason held the position of CEO. Mason died suddenly of a heart attack[13] in April 2021 at the age of 59.[citation needed] D&G is currently[when?] led by CEO Matthew Crummack,[14] who joined the business in October 2021.[citation needed] They then opened a new office in Nottingham.[15]

Offices and Operations

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D&G operates across 12 markets and employs almost 3,000 people.[16] It has offices in:[citation needed]

  • Australia
  • France
  • Germany
  • Italy
  • Portugal
  • Spain
  • UK
  • USA

Partnerships with other brands

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D&G works with over 160 UK and international brands to provide insurance plans and aftercare for a wide range of household appliances, domestic products and consumer electronics. Brands include John Lewis,[17] EDF,[18] AO,[19] Bosch,[20] Sky,[21] and Whirlpool.[22]

D&G became a member of onHand in 2022, an initiative to engage employees in local volunteering and climate action.[23] That year, it was the Official Warranty Provider to the Birmingham 2022 Commonwealth Games.[24]

References

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  1. ^ Stevens, Ben (2020-05-29). "John Lewis partners with Domestic & General to offer exclusive insurance on tech products - Latest Retail Technology News From Across The Globe - Charged". Retrieved 2023-04-25.
  2. ^ "DOMESTIC & GENERAL USA HOLDINGS LIMITED overview - Find and update company information - GOV.UK". find-and-update.company-information.service.gov.uk. Retrieved 2023-05-12.
  3. ^ "How covering more can cost less". The Guardian. 2004-10-15. ISSN 0261-3077. Retrieved 2023-04-25.
  4. ^ YorkshireLive (2008-05-30). "Time to honour real hero of Town that bought itself". YorkshireLive. Retrieved 2023-05-12.
  5. ^ "Warranty giant D&G shelves plan for £1bn sale or float". Sky News. Retrieved 2023-05-12.
  6. ^ "Domestic & General hires bank to plot £1.5bn stock market return". Sky News. Retrieved 2023-05-03.
  7. ^ "DOMESTIC & GENERAL GROUP LIMITED overview - Find and update company information - GOV.UK". find-and-update.company-information.service.gov.uk. Retrieved 2023-05-03.
  8. ^ "CVC revs up £1.2bn sale of warranty giant D&G". Sky News. Retrieved 2023-05-12.
  9. ^ Farrell, Sean (2013-08-13). "Private equity firm CVC pays £750m for Domestic & General". The Guardian. ISSN 0261-3077. Retrieved 2023-05-12.
  10. ^ "Warranty giant D&G shelves plan for £1bn sale or float". Sky News. Retrieved 2023-05-12.
  11. ^ Farrell, Sean (2013-08-13). "Private equity firm CVC pays £750m for Domestic & General". The Guardian. ISSN 0261-3077. Retrieved 2023-05-03.
  12. ^ "Abu Dhabi Investment Authority buys 30% stake in D&G". Financial Times. 2019-07-10. Retrieved 2023-05-03.
  13. ^ "Over £400,000 raised in memory of alumnus Ian Mason to fund new Foundation Year scholarships". Support Cambridge. Retrieved 2023-04-25.
  14. ^ "Matthew Crummack, Domestic & General Group PLC: Profile and Biography". Bloomberg.com. Retrieved 2023-05-02.
  15. ^ Whittaker, Anna (2021-03-08). "Company to open new hub after student flats plan confirmed". NottinghamshireLive. Retrieved 2023-05-12.
  16. ^ "Warranty giant D&G shelves plan for £1bn sale or float". Sky News. Retrieved 2023-05-12.
  17. ^ "Protect Plus". John Lewis & Partners. Retrieved 2023-04-25.
  18. ^ "Boiler and Heating Cover | Maintenance and Support Plans| Boiler Insurance from £4.57pm". EDF. Retrieved 2023-04-25.
  19. ^ "Welcome to AO Care". www.ao-care.com. Retrieved 2023-04-25.
  20. ^ "Bosch Repair Service | Bosch UK". www.bosch-home.co.uk. Retrieved 2023-04-25.
  21. ^ "Sky Protect Device Insurance | Sky Help | Sky.com". www.sky.com. Retrieved 2023-04-25.
  22. ^ "Amdea Registration". whirlpool.registermyguarantee.com. Retrieved 2023-04-25.
  23. ^ "onHand - The Volunteer and Climate Impact Platform". onHand - The Volunteer and Climate Impact Platform. Retrieved 2023-04-25.
  24. ^ "About Domestic & General". Commonwealth Games - Birmingham 2022. Retrieved 2023-04-25.