Draft:Cubix Asset Management

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Last edited by Bridgettevenezia (talk | contribs) 1 second ago. (Update)

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Overview: Cubix Asset Management (Cubix) is a self-storage operator based in California, managing properties in high-growth cities across the Western United States. The company manages 45 properties, encompassing over 25,393 storage units and 3.3 million square feet of storage space. Cubix's leadership has over 80 years of combined experience, having been involved in the design, ownership, and development of more than 400 self-storage facilities. The company's services include property management, site planning, acquisition, market analysis, and financial modeling.

History: Cubix was founded by professionals with extensive experience in self-storage development and management. The company has grown its reputation by working with independent property owners and operators. Its expertise in the design and development of self-storage facilities has contributed to the industry's growth, particularly in regions such as Northern and Central California.

Services

Cubix offers a variety of services, including:

Third-Party Property Management: Operational management for storage facilities.
Joint-Venture Acquisition & Development: Partnering with investors for facility expansion and new developments.
Site & Design Planning: Developing optimized facility layouts.
Entitlement & Construction Permits: Assisting with regulatory approvals.
Consulting & Feasibility Studies: Evaluating potential self-storage projects.
Financial Modeling & Operations Analysis: Supporting decision-making through financial forecasting and operational reviews.

Technology: In 2023, Cubix introduced an AI-powered chatbot and a centralized call center designed to improve customer service and operational efficiency. The chatbot provides 24/7 customer assistance, handling inquiries about rentals, payments, and access issues. The company's call center centralizes customer interactions, providing an efficient solution to reduce operational costs and improve response times.

Cubix also employs dynamic pricing solutions powered by machine learning to optimize revenue management based on market demand and occupancy levels. Additionally, the company has developed a customer data platform (CDP) to enhance data analysis and decision-making processes.

Sustainability

Cubix Asset Management is committed to sustainability, implementing environmentally friendly practices across its facilities. Key initiatives include:

Sun-Powered LED Lighting: Solar-powered lighting to reduce electricity consumption.
Solar Panels: Facilities incorporating energy storage solutions like Tesla Powerwall and SunVault to reduce grid reliance.
Bio-Retention Ponds: Collecting and filtering stormwater at several facilities to support water conservation and pollution control.
Eco-Friendly Design Features: Using sustainable construction materials, water-efficient landscaping, and light pollution prevention measures.
Future Projects: Future plans include adding bicycle storage, e-bike charging stations, and electric vehicle charging facilities to support eco-friendly transportation.

Industry Standing: Cubix was ranked as a top 20 storage operator in 2022 by Inside Self Storage (ISS). The company is a founding member of Storelocal Co-op, a coalition of independent storage operators that promotes best practices and shared technology solutions.

Notable Projects

Cubix has managed several high-profile self-storage projects, including Oakley Gateway Self Storage and Anchor Self Storage, which highlight the company’s ability to develop facilities tailored to specific market needs.

Community Involvement

Cubix actively supports various charitable initiatives and aims to foster positive relationships within the local communities where it operates.

References

External Links For more information, visit Cubix Asset Management's website: www.cubixassetmanagement.com

https://www.prnewswire.com/news-releases/cubix-asset-management-unveils-new-call-center-and-ai-chatbot-to-enhance-customer-experience-301899101.html

https://www.tryswivl.com/blog/cubix-storage-unveils-new-ai-chatbot-to-enhance-customer-experience

https://www.storable.com/management-company/cubix-asset-management/

https://blog.callpotential.com/cubix-asset-management-unveils-new-call-center