Area activity analysis (AAA) is a performance improvement quality tool for process management of natural work teams developed in the 1990s.[1][2]
Phases
editThe analysis consists of seven phase:[1][3][4]
- Preparation for AAA
- Develop area mission statement
- Define area activities
- Develop customer relationships
- Analyze the activity's efficiency
- Develop supplier partnerships
- Performance improvement
References
edit- ^ a b Harrington, H. James (2006). Process Management Excellence: The Art of Excelling in Process Management. Paton Professional. p. 28-35. ISBN 978-1-932828-06-1. Retrieved 26 August 2024.
- ^ Harrington, H. James (20 July 2012). "Area activity analysis (AAA): a key 1990s tool put on the back burner". Business Process Management Journal. 18 (4): 644–654. doi:10.1108/14637151211253774.
- ^ Harrington, H. James; Voehl, Frank (9 November 2011). The Organizational Alignment Handbook: A Catalyst for Performance Acceleration. CRC Press. p. 188. ISBN 978-1-4398-7733-3. Retrieved 26 August 2024.
- ^ Harrington, H. James (August 2024). "The Bigger Picture". Quality Progress: 32-29.