American Health Connection is an American healthcare call center corporation,[4] headquartered in Beverly Hills, California. Current business products focus on centralizing appointment scheduling departments, automated reminder calls, patient access consulting, and discharge follow-up calls. The company is most known by its patient communication management process,[3] primarily for large hospitals.[5][6] The company also maintains a small division that focuses on software and system development for both internal and client use.
 | |
| Company type | Private |
|---|---|
| Industry | Healthcare |
| Founded | Beverly Hills, California, United States (2011)[citation needed] |
| Founders | Yuriy Kotlyar and Azadeh Williamson |
| Headquarters | , |
Key people | Yuriy Kotlyar, Founder & CEO[1] Azadeh Williamson, Founder & President[2] |
| Products | Patient Communication Management[3] |
| Revenue | $30 million (2014) |
Number of employees | 450 (2014) |
| Website | americanhealthconnection |
History edit
The company originated in 2009 by Yuriy Kotlyar and Azadeh Williamson. After two years of research and development, American Health Connection was incorporated by early 2011.[citation needed] An unconfirmed research report suggested the company was the first to implement a work-at-home[7] model for its patient communication specialists in healthcare industry. The same research reports that as of 2014, the American Health Connection workforce exceeded 450[citation needed] agents,.[8] As of September 2014, American Health Connection has been approved for Military Spouse Employment Partnership.[9]
References edit
- ^ "Yuriy Kotlyar - LinkedIn". linkedin.com.
- ^ "Azadeh Williamson - LinkedIn". linkedin.com.
- ^ a b "Patient Communication Management Trademark". Justia Trademarks.
- ^ "Company Profile". bloomberg.com. Retrieved 25 October 2014.
- ^ "Advocate Illinois Masonic Medical Center Partnered With American Health Connection". Hospital Network. hospitalnetwork.com. Retrieved 25 October 2014.
- ^ "Mercy Hospital & Medical Center Selects American Health Connection as Medical Call Center Partner". Mercy Hospital and Medical Center. mercy-chicago.org. Archived from the original on 5 December 2014. Retrieved 25 October 2014.
- ^ "For This Outsource Company - A Beverly Hills Headquarters, But a Remote Workforce" (PDF). No. May 2014. Healthcare Call Center Times.
- ^ "American Health Connection Salary". Indeed.com.
- ^ "American Health Connection". Military Spouse Career Portal. Archived from the original on 2015-01-16.